Refund policy

1. GENERAL

We offer a 30-day money-back guarantee. You have 30 days after receiving your G'day Bidet to request a return—no questions asked.

To be eligible for a return, please ensure your bidet is in its original packaging and accompanied by your receipt or proof of purchase. To start a return, contact us at support@gdaybidet.co.

If your return is accepted, we'll provide you with return shipping instructions. Please note that customers are responsible for the cost of return shipping. Items sent back without first requesting a return will not be accepted.

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2. DAMAGES AND ISSUES

Inspect your order when it arrives. If your G'day Bidet arrives defective, damaged, or if you receive the wrong item, contact us immediately at support@gdaybidet.co so we can make it right.

We stand behind our product. If there's a problem, we'll fix it.

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3. EXCHANGES

Need a different model or variant? The easiest way is to return your original item, and once we've accepted it, place a new order for what you need.

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4. REFUNDS

Once we receive and inspect your return, we'll let you know if your refund was approved. If approved, you'll be automatically refunded to your original payment method within 10 business days.

Please allow time for your bank or credit card company to process the refund as well.

If more than 15 business days have passed since we approved your return, contact us at support@gdaybidet.co.